As a standard part of the package when buying our software, full 24 x 7 support is available from our helpdesk. This is staffed by experienced aviation IT professionals who have an in depth knowledge of problems from simple fixes to system enhancements. They can also advise on the way the system works within your business, as every installation has its unique features.
We utilise software that allows us to log and track every customer request through to resolution and can provide reports and status information regarding support issues on a regular basis. This ensures all our customers are kept fully informed of the status of all support requests.